Inflatable & Bumper Car Rental Policy

• A 20% booking deposit is required to confirm your reservation. Bookings are not guaranteed until the deposit is received.
• Cancellation Policy: Cancellations are only permitted if weather conditions are unsafe for operation (such as heavy rain or thunderstorms). Cancellations for any other reason are not accepted and 20% deposits are non-refundable. If you are unable to proceed with your event for any reason, you may reschedule your rental to another available date, subject to availability. 
• A refundable security deposit may be required depending on the rental item. The deposit will be returned within 1–2 business days after the equipment has been inspected.
• The renter must provide a safe setup area with adequate electrical power and water access (for water slides).
• Adult supervision is required at all times while the equipment is in use.
• Shoes, food, drinks, gum, face paint, silly string, sharp objects, and pets are not permitted on the equipment.
• The renter is responsible for any excessive cleaning, misuse, loss, or damage to the equipment. Repair or replacement charges may apply.
• By paying the booking deposit, the renter agrees to these rental terms and conditions.

Chair & Table Rental Policy

• A 20% booking deposit is required to confirm your reservation. Bookings are not guaranteed until the deposit is received.
• Cancellation Policy: Cancellations are only permitted when weather conditions are deemed unsafe for operating the equipment, such as heavy rain or thunderstorms. In these cases, the 20% deposit will be refunded in full.
  
  Cancellations for any other reason are not accepted, and the 20% deposit is non-refundable. If you are unable to proceed with your rental for reasons other than unsafe weather conditions, we will gladly work with you to reschedule your booking, subject to availability.
• A refundable security deposit is required based on the number of chairs rented:
  
  • 1–10 chairs: $30
  • 11–30 chairs: $50
  • 31–60 chairs: $75
  • 61–90 chairs: $100
  • 91–130 chairs: $130
• The security deposit will be refunded within 1–2 business days after all rental items have been inspected and returned in good condition.
• Damage charges (deducted from the security deposit if applicable):
  
  • Cushion damage: $15 per cushion
  • Resin chair damage: $10 per chair
  • Broken resin chair: $35 per chair
• The renter is responsible for any lost, stolen, or damaged rental items. If the total damage exceeds the security deposit, the renter is responsible for paying the remaining balance.
• All rental items must be ready for pickup at the agreed time and location.
• Delivery times are approximate and may vary due to traffic or weather conditions.
• By paying the booking deposit, the renter agrees to these rental terms and conditions.

Refund Process 

• Once a refund has been successfully processed through our payment system, the funds are returned to the original payment method used for the purchase. Although the refund is completed on our end immediately, the customer’s bank or credit card provider may require additional time to process and post the credit. In most cases, refunds appear within 3–5 business days, but they can take up to 7 business days, depending on the financial institution. If the refund has not appeared after this period, the customer should contact their bank or card issuer with the transaction details so they can trace the refund.